Company settings
Control your business profile, sales rules, team access and notifications.
Service locations
Select every Nigerian state where your company operates. Property forms will only offer the states selected here.
After a state is selected, the property form displays matching cities/LGAs and neighbourhoods. Staff can also locate a property from its address or capture their live position on-site.
Business identity
These details appear across documents, receipts and your public website.
Transaction rules
Set defaults used when reservations, sales and instalment plans are created.
Payment gateway
Use the secure gateway supplied by Nest or connect a separate company-owned gateway.
Cards, bank transfers, USSD and automatic payment confirmation.
Connected- Credential owner
- Nest Platform
- Settlement
- Haven Properties account
- Mode
- Live
Nest stores and rotates the gateway credentials. Payments are still credited and settled to this company.
Workspace access
Manage internal users separately from the company’s sales agents.
Performance periods
Choose the defaults used for dashboard reports and leaderboards.
Notifications, reminders & greetings
Choose the channels your company uses, then customise every automatic message sent to customers, agents and staff.
Hello {{customer_name}}, thank you for your interest in {{property_name}}. Our sales team has received your enquiry and will contact you shortly with availability, pricing and the next steps. If you have any additional questions, simply reply to this message. We look forward to assisting you.
Customer and sales team · ImmediatelyHello {{customer_name}}, this is a friendly reminder that your viewing for {{property_name}} is scheduled for {{viewing_date}}. Your assigned agent will be available to guide you and answer your questions. Please contact us if you need directions or would like to reschedule. We look forward to welcoming you.
Customer and agent · 24 hours beforeHello {{customer_name}}, your reservation for {{property_name}} has been confirmed successfully and will remain valid until {{expiry_date}}. Please complete the required payment or documentation before the expiry date to secure the property. Contact {{company_name}} if you need any assistance. Thank you for choosing us.
Customer · ImmediatelyHello {{customer_name}}, this is a reminder that your reservation for {{property_name}} will expire on {{expiry_date}}. Please complete the outstanding requirement before the deadline to keep the property reserved. If you have already completed it or need support, kindly contact {{company_name}}.
Customer and agent · 48 hours beforeHello {{customer_name}}, we have successfully received your payment of {{amount}} for {{property_name}}. Your payment has been applied to your account and your receipt number is {{receipt_number}}. You can view or download the receipt from your portal. Thank you for your payment and for choosing {{company_name}}.
Customer and finance · ImmediatelyHello {{customer_name}}, this is a friendly reminder that your next instalment of {{amount}} for {{property_name}} is due on {{due_date}}. Please make payment on or before the due date to keep your payment plan up to date. If you have already paid, kindly disregard this message. For assistance, please contact {{company_name}}. Thank you.
Customer · 3 days beforeHello {{customer_name}}, our records show that your payment of {{amount}} for {{property_name}} was due on {{due_date}} and is now overdue. Please make payment as soon as possible to keep your payment plan in good standing. If you have already paid or need to discuss your payment, kindly contact {{company_name}} so we can assist you.
Customer and finance · After grace periodCongratulations, {{customer_name}}! Your purchase of {{property_name}} has been completed successfully. Thank you for trusting {{company_name}} with this important investment. Your completed documents and payment records are available in your portal, and our team remains available to support you with the next steps.
Customer and agent · On completionHello {{customer_name}}, thank you for applying to become an agent with {{company_name}}. We have received your application and supporting information successfully. Our team will review your submission and notify you once a decision has been made or if any additional information is required.
Agent applicant · ImmediatelyCongratulations, {{customer_name}}! Your application to join {{company_name}} as an agent has been approved. You can now sign in to your agent portal, explore available properties and begin managing your prospects and sales. Welcome to the team—we look forward to growing with you.
Agent · On approvalHello {{customer_name}}, your commission of {{amount}} for the sale of {{property_name}} has been reviewed and approved. The payment will be processed according to the company commission schedule, and the transaction details will appear in your agent wallet. Thank you for your excellent work.
Agent · On approvalWelcome to {{company_name}}, {{customer_name}}! We are delighted to have you with us. You can use your portal to explore properties, manage enquiries, follow reservations and keep track of payments and documents. Our team is ready to help you find the right property and make every step straightforward.
Customer · After signupHappy birthday, {{customer_name}}! Everyone at {{company_name}} wishes you a joyful celebration and a wonderful year ahead. Thank you for being a valued member of our community. We appreciate your trust and look forward to continuing to serve you.
Customer or agent · Birthday morningSeason’s greetings from everyone at {{company_name}}! Thank you for your trust, partnership and continued support throughout the year. We wish you and your loved ones peace, happiness and prosperity during this special season, and we look forward to serving you in the year ahead.
Customers and agents · Scheduled dateHello {{customer_name}}, your {{document_name}} for {{property_name}} is now ready. You can securely view or download it from your portal at any time. Please review the document carefully and contact {{company_name}} if you have any questions or require a correction.
Recipient · When publishedGrowth plan
Your subscription supports 10 workspace users and 150 agents.
Next payment: 08 September 2026
Workspace users4 of 10
Agent accounts24 of 150